Frequently Asked Questions
Everything you need to know about our eco-friendly homewares and shopping experience.
What materials are used in Life of Coco products?
We specialize in sustainable home goods crafted from natural materials like reclaimed coconut shells, bamboo, and organic cotton. All our products are 100% biodegradable and chemical-free.
How do I care for my coconut bowls and wooden utensils?
To maintain their longevity, hand wash with lukewarm soapy water and avoid the dishwasher or microwave. We recommend polishing them with coconut oil every 10-15 uses to restore their natural luster.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-21 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If your item arrives damaged or defective, please contact our support team immediately for a replacement or full refund.
Do you offer plastic-free packaging?
Yes, sustainability is at our core. All orders are shipped using recycled cardboard boxes, paper tape, and compostable mailers to ensure a zero-waste delivery process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay.